BEST News Update # 2 - 2012: VOR and Västtrafik joins BEST
In this BEST News Update we would like to welcome Verkehrsverbund Ost-Region (VOR) in Austria (www.vor.at) and Västtrafik in Sweden (www.vasttrafik.se) as new participants in BEST. So far the following cities have confirmed their participation in BEST 2012 (as members or partners):
Copenhagen / Movia
Geneva / Office cantonal de la mobilité
Göteborg / Västtrafik
Helsinki / HSL
Oslo / Ruter
Stockholm / SL
Region of Vienna / VOR
At the same time we would like to mention that it is still possible to take part in BEST 2012. We have extended the final deadline for signing up to Friday 3rd of February.
This year it will also be possible to benchmark operational and financial key figures, which will make the benchmark more complete. See below for more information. Another option that is available from 2012 is entering your existing customer satisfaction survey data into the BEST web report. That means that you will be able to benchmark with other BEST cities, without having to do additional data collection (depending on the comparability of the data).
For more information about BEST and the different options available, continue reading.
Participate in BEST 2012 - final deadline 3rd of February
In 2012 the BEST Survey will be conducted for the 11th time. Being a member of BEST gives you the possibility to exchange information about how public transport is performing in the eyes of the citizens and to establish and maintain a network with other public transport professionals. This year it will be offered three types of membership:
The deadline for signing up is Friday 3rd of February 2012. For more information about the different kind of membership, click the link below.
In 2012 it will also be possible to benchmark hard facts in the BEST web report. A new web based interface will make it easy to enter key figures directly into to BEST database. Based on the key figures entered, it will be very easy to make benchmarking with other cities in the database. Around 20 key figures will be included, that will be related to:
1. Statistical background information (like no of passengers, no of inhabitants etc)
2. Public Transport (system and capacity)
3. Public Transport Demand
4. Financial key figures
6. Ratios 1 (supply & demand ratios)
7. Ratios 2 (financial ratios)
The data will be validated by the BEST organisation before it is approved and made "official" in the web report. There will also be a made a specific solution for cities that do not want their key figures to be published, but still want to be a part of the key figure benchmarking.
Join us on LinkedIn
BEST has established a closed group on LinkedIn for its members and partners. The objective is to make it easier to create and maintain a relevant network with other PT professionals in Europe.