BEST News Update # 9 - 2012

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BEST News Update # 9 - 2012

Workshop 5 - 2012: Passenger counting

In this issue of BEST News Update you will find an updated program for the BEST workshop on Passenger Counting in Copenhagen on the 1st of November. The deadline for signing up to the workshop is the 15th of October 2012. You can register by sending an e-mail to BEST Project Manager Kjetil Vrenne ( You will find updated information about the work shop below.

In addition we would like to remind you about the other upcoming work shops in November, Social media, to be hosted by VOR, in Vienna on the 22nd of November.

Below you will find more info about the topic / target group for each work shop, and links to preliminary programs. The work shops are open to all public transport authorities, but please register as soon as possible. Include name, title and topics for the person(s) responsible for the presentations from your city / region.

The workshops will be organised in the same way as last year. This means that there might be a presentation from an external specialist of the topic in question in the beginning of each work shop, and that all participating organizations will have to make a presentation as well. An important part of the workshops is to create a possibility for professionals to discuss the topics in question with others facing the same challenges.
Three work shops held so far

Three work shops are held so far in 2012. The next work shop to be held is about Trends, and will take place in Stockholm on the 11th of October. It is hosted by Storstockholms Lokaltrafik (SL).

The photo on the right is from the workshop held in Helsinki about key figures the 20th of September. From the left you can see: Antti Vuorela, Suvi Rihtniemi (BEST Chairperson), Marko Vihervuori, Björn Marklund, Jenni Nikula, Truls Angell, Kjetil Vrenne, Gylve A. Sandal

Photo: Petteri Kantokari
Work shop documentation

The presentations, programs and list of participants from the work shops are published in the BEST web site. There you will also find presentations from workshops held in 2009 to 2011.

You need to login to get access to this part of the BEST web site. You can find more information about how to register here: , or you can contact BEST Project Manager Kjetil Vrenne (see contact info below).
WS 5: Passenger counting, Copenhagen, 1st of November

Topic: Passenger numbers is of vital importance when planning the public transport service, when revenue is to be shared among partners etc. In this workshop we look into which systems that is in place to register passenger numbers, and how they are used.

The workshop will start with a presentation of the advantages and  disadvantages of outsourcing of passenger counting. The presentation will be made by Hennig Nielsen, MidtTrafik and Harry Vrucht, Technical Director Europe for Infodev (for more info about Infodev see

Target group: People responsible for, or working with, passenger counting and statistics related to number of passengers.
Preliminary program - Passenger counting
Click link to sign up
WS 6: Social media, Vienna, 22nd of November

Topic: The goal of this workshop is to share information about the organisations strategies and goals in the area of social media, and how social and digital media is used in the interaction with customers.

Target group: People responsible for, or working with, social and digital media.
Preliminary program - Social media
Click link to sign up
Join us on LinkedIn

BEST has established a closed group on LinkedIn for its members and partners. The objective is to make it easier to create and maintain a relevant network with other PT professionals in Europe.
Join our group on LinkedIn
Visit the BEST web site
Log in to the BEST web report
BEST contact persons in participating cities
Jesper Wibrand (
Fabrice Etienne (
Antti Vuorela (
Jonas Medin (
Vienna - VOR
Christian Neuner (
Gylve Aftret Sandal (
Johan Willis (
Contact us
Suvi Rihtniemi
BEST Chairperson
Executive Director of HSL

Antti Vuorela
BEST Vice Chairman
Tel: +358 40 5044 582

Kjetil Vrenne
BEST Project Manager
Tel: +47 922 53 471
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